Policies
Returns & Refunds
Last updated: November 2026
Because our products are personal-care items, we cannot accept returns of opened or used products for hygiene reasons.
Damaged, wrong or missing items
If your parcel arrives damaged, or you receive a wrong or missing item, please message us on WhatsApp within 48 hours of delivery with photos and, if possible, an unboxing video. After checking, we will send a replacement or issue a refund.
Refunds
Approved refunds are made to the original payment method, usually within 5–7 working days of approval.
Cancellations
You can cancel an order before it is dispatched by messaging us on WhatsApp.
Contact
WhatsApp: +91 73548 54003 · Email: humayrasheikh03@gmail.com